Carer Support Hub – Constitution & Governance

Last updated: March 2026

1. Introduction

Carer Support Hub is a founder‑led, social‑impact initiative created by Donna Bentley‑Carr, Life Strategist and Founder of DBC: The

Second Ascent™.

The Hub supports unpaid carers through free resources, community spaces, and premium paid services.

This page outlines how the Hub operates, how decisions are made, and how we protect the people who engage with us.

2. What Carer Support Hub Is

Carer Support Hub is:

• an unincorporated initiative

• founder‑led

• income‑generating, offering both free and paid services

• not a charity and not a not‑for‑profit organisation

• supported by commissioned work delivered through DBC: The Second Ascent Ltd

3. Purpose

We exist to:

• support unpaid carers emotionally and practically

• reduce isolation and improve wellbeing

• offer accessible guidance and signposting

• create safe, inclusive spaces for connection

• advocate for recognition and dignity for carers

• deliver high‑quality free and paid programmes

4. Values

We are guided by:

• Respect

• Inclusivity

• Integrity

• Empowerment

• Safety

5. Leadership & Governance

Carer Support Hub is governed by its Founder, Donna Bentley‑Carr, who holds responsibility for:

• strategy and direction

• operations and content

• finances

• partnerships

• safeguarding

As the Hub grows, additional roles or structures may be introduced at the Founder’s discretion.

6. Participation

Anyone who engages with the Hub is considered a participant, not a member.

Participants may:

• access free content

• join community spaces

• purchase premium services

• offer feedback

Participants do not hold governance responsibilities.

7. Activities

The Hub may offer:

• online and in‑person support

• workshops and events

• peer support spaces

• digital resources

• premium membership

• commissioned work

• advocacy and awareness‑raising

8. Finance

Income may come from:

• premium membership

• paid programmes and events

• commissioned work

• donations or sponsorships

• grants (where eligible)

All financial decisions are made by the Founder.

9. Safeguarding

We provide wellbeing‑focused support, not clinical or statutory services.

We maintain clear boundaries, respond appropriately to concerns, and signpost to professional services when needed.

10. Terms of Service

By engaging with the Hub, participants agree to:

• use content for personal use only

• behave respectfully

• understand that services are not medical, clinical, legal, or statutory advice

Paid services are delivered through DBC: The Second Ascent Ltd.

11. Privacy Notice

We may collect:

• contact details

• payment information

• interaction data

• website usage data

We use this information to provide services, improve content, and ensure safety.

We do not sell data.

Participants may request access, correction, or deletion of their data.

12. Disclaimer

All information provided by the Hub is for general wellbeing and community support only.

It is not a substitute for medical, clinical, mental health, legal, or statutory advice.

13. Dissolution

If the Hub is dissolved, all assets remain the property of the Founder.

14. About Carer Support Hub

Carer Support Hub is a warm, inclusive space supporting unpaid carers with clarity, connection, and practical guidance.

Founded by Donna Bentley‑Carr, the Hub blends lived experience, professional insight, and emotional intelligence.

15. Official Website

The official website of Carer Support Hub is:

https://www.carer-support-hub.org

This site is the authoritative source for all updates and documents.